It is the aim of this practice to provide quality dental care to our patients and to use clinical time effectively. To achieve this aim, we have an appointment management and cancellation policy.
We invest in the latest technology, including modern telephone equipment and an online booking system, to allow our patients to make or reschedule appointments easily. Our appointment system supports timely access to care and treatment, allows patients to access services at a time that suits them and minimises the length of time people have to wait. Appointments can be made or rescheduled by calling our dedicated appointments line on 02071830527 or by accessing our online booking service.
E-mail/Text reminders are sent to patients 2 days before any appointment and patients are requested to inform the practice of any changes to their contact details on the day by filling medical history form.
We will only cancel or delay a patient’s appointment in unavoidable circumstances. In such cases, we will take the following steps:
Patients are requested to give at least 24 hours notice to cancel a dental appointment. Cancellations should be made by telephone on: 02071830527. Late cancellations and missed appointments may represent a cost to the practice, when other patients could have been seen in the time set aside for the patient.
There is a fee for private dental appointments that are missed or cancelled with less than 24 hours notice. The fee is based on the length of the appointment.
Any appeals about missed or cancelled appointment decisions by a patient should be made in writing to the practice manager, Margaret George.
I am quite sure that this is the best dental clinic in London. The ambience and decoration of the clinic is great and the staff are all wonderful. I would say that this is the best clinic in London.
I needed to find the best invisible braces dentist in central London and was recommended to go to Dental Clinic London. I found the staff very caring and I am very pleased with the results with my teeth straightening.
I was looking for the most affordable Invisalign braces in London and I think I have found it in Dental Clinic London. I am very pleased with their expert work and their great prices.
Because I am so nervous about going to the dentist I was looking for the best dental clinic in London. I think that I have found that in this clinic where I am now having years of neglect of my teeth corrected! They are coming on very well and I am now a big fan of going to the dentist!
This is a very posh clinic but good prices are on offer and I have been very happy with the care and the expertise I have had from them. I am half way through my treatment for straightening of teeth.
I was looking for a dentist in London and was recommended to try Dental Clinic London because a friend said they were the best dental clinic in London. So far I have to agree with that!